GreekCompass Childcare Services Booking & privacy policy

updated June 2026.

At GreekCompass, we provide a personalised childcare coordination service for families visiting Greece.

How the Booking Process Works For Our ChildCare Services

  1. Submit your childcare request through our website or by contacting us directly.
  2. GreekCompass carefully selects a suitable babysitter based on your requirements, location, children’s ages and availability.
  3. You receive the babysitter’s profile, including experience, languages and relevant qualifications.
  4. Once you approve the proposed babysitter, your booking is confirmed after payment of the Booking & Coordination Fee.
  5. Only after above steps and GreekCompass creates a dedicated WhatsApp group including you and your babysitter to ensure smooth communication before and during your booking.

Please note that GreekCompass acts solely as the coordinator introducing independent childcare providers to families and is not the employer of the babysitter.

Please note our contact details (available 24 hours):

Phone:  WhatsApp/Viber: +30 6951003089.

Email: marketing@greekcompass.com

Availability

We recommend booking at least 48 hours in advance to ensure the best possible availability.

While we always do our best to accommodate last-minute requests, availability depends on our network of independent childcare providers and cannot be guaranteed.

Child-to-Caregiver Guidelines

For the safety and wellbeing of every child, GreekCompass generally follows these recommendations:

  • 0–18 months: one dedicated babysitter per child.
  • Over 18 months: one babysitter for up to three children.

These are general guidelines. Depending on the children’s ages, individual needs, activities or location, we may recommend additional childcare providers.

Fees & Payment

To secure your booking, a Booking & Coordination Fee, payable to GreekCompass, is required to confirm every booking. This fee secures your reservation and covers the coordination, matching and booking services provided by GreekCompass.

The Booking & Coordination Fee is credited towards the total agreed booking price.

The remaining balance is paid directly to the babysitter at the completion of the service, unless agreed otherwise.

A receipt or invoice for the Booking & Coordination Fee will be issued by GreekCompass (Julia Boszormenyi | Sole Proprietor | address: 9 Kolchidos | Voula | Athens | Greece | post code: 16674)

Evening & Night Bookings

Bookings ending after 11:00 PM may be subject to a 25% Night Service Surcharge.

Where public transportation is unavailable or impractical, clients may also be asked to arrange or cover safe transportation for the babysitter following the completion of the service.

Cancellation Policy

The Booking & Coordination Fee is fully refundable if a booking is cancelled more than 48 hours before the scheduled start time.

If a booking is cancelled within 48 hours of the scheduled start time, the Booking & Coordination Fee is non-refundable.

Should the assigned babysitter become unavailable, GreekCompass will make every reasonable effort to provide a suitable replacement. If a replacement cannot be arranged, any Booking & Coordination Fee paid to GreekCompass will be refunded in full.

Privacy

GreekCompass respects the privacy of both families and childcare providers.

Personal information is collected solely for the purpose of arranging and managing childcare bookings. Babysitter profiles are shared only with clients considering a booking and may not be copied, distributed or used for any purpose other than arranging childcare through GreekCompass.

All personal data is processed in accordance with applicable data protection laws.

Safety & Security

The safety and wellbeing of both children and Childcare Providers are our highest priority.

GreekCompass reserves the right to verify the identity of clients and request additional booking information where reasonably necessary before confirming a booking. This can include government ID – which will be treated at utmost privacy & deleted from our files immediately after service ends.

Clients agree to provide accurate contact details, the service location, and any information reasonably required to ensure a safe childcare environment.

If, at any time before or during the booking, GreekCompass or the Childcare Provider reasonably believes that the safety or wellbeing of any person may be at risk, GreekCompass reserves the right to decline, cancel or terminate the booking without prejudice.

COMPLAINTS:

If you have a problem with any service provided or any of the terms above, please inform us immediately via the phone (WhatsApp/Viber as well: +30 6951003089). We are available 24 hours.

Thank you and wishing you an amazing holiday in Greece!